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AI-Powered WhatsApp Task Scheduler & Workflow Manager
Managers assign WhatsApp tasks with SLA tracking while employees update progress in chat.
Project Overview
I architected this internal WhatsApp task manager so busy ops teams could manage day-to-day work without dashboards. Managers create tasks with priority, deadline, and owner directly in chat, while employees receive a tailored queue, report blockers, request reassignment, or mark done. The workflow engine enforces role-based access, syncs every status change into Google Sheets for reporting, and keeps everyone aligned through automated reminders and AI-generated summaries.
Key Features
Role-aware WhatsApp UX where managers can assign, reprioritize, and comment, while staff see only their queue.
Priority and SLA metadata captured per task with automated reminders and escalation rules.
Real-time Google Sheets logging so leadership has a living report of status, owners, and timestamps.
AI agent that interprets natural language intents (complete, reassign, block) to keep the flow conversational.
Skills: WhatsApp, Task Coordination, Test Management, AI Agent Development, AI Chatbot.