Customer Support AI & Helpdesk Automation

AI assistants that resolve tickets instantly, escalate smartly, and keep every support channel consistent.

Customer Support AI & Helpdesk Automation
What we deliver

Support copilots trained on your policies, order data, and SLAs handle the repetitive load. They answer questions, chase missing info, escalate to humans, and keep context synced across WhatsApp, Instagram, chat, and ticketing tools.

  • 24/7 AI responders that understand policies and order status.
  • Channel coverage across WhatsApp, IG, web chat, and email.
  • Live-agent handover without losing conversation history.
  • Proactive notifications, updates, and complaint handling.
  • Analytics on recurring issues, sentiment, and response quality.
Helpdesk Automation
Knowledge Grounding
Omnichannel Chat
Escalation Design
Customer Experience

Explore more services

Clients who partner with us on Customer Support AI & Helpdesk Automation also invest in these complementary engagements.

Product Development & Custom AI Engineering

Product Development & Custom AI Engineering

Turn raw ideas into production-ready AI products, from MVPs to scalable, investor-ready launches.

Explore Service
Systems Integration & Process Intelligence

Systems Integration & Process Intelligence

A connective tissue that keeps workflows aligned across WhatsApp, dashboards, CRMs, ERPs, and internal tools.

Explore Service
Agentic AI Systems & Multi-Agent Orchestration

Agentic AI Systems & Multi-Agent Orchestration

Specialized AI agents that plan, delegate, and coordinate across every layer of your business.

Explore Service